Who we are

We help you GET CLEAN at work and at home

Cobey Hendren started ServiceMaster Restoration by Desert Dry in Phoenix in 2006. Having established a successful water damage company Phoenix, Arizona, almost 8 years earlier, he was ready to open a new franchise.

Our company provides the following services:

  • 24 hr emergency service
  • Water damage mitigation
  • Structural drying, mold remediation
  • Fire damage restoration
  • Emergency pre-cleaning
  • Pack-out services
  • Contents cleaning and storage
  • Sewage removal and clean-up
  • Vandalism clean-up
  • Trauma / biohazard clean-up
  • Emergency board up services
  • Smoke odor removal
  • Laundry dry cleaning restoration
  • Climate control

ServiceMaster – More than 50 years of growth and service

ServiceMaster has come a long way since its start as a moth-proofing company founded in 1929 by Marion E. Wade, a former minor league baseball player.

ServiceMaster Restoration by Desert Dry in Las VegasWhen it was incorporated in 1947, ServiceMaster employed only half a dozen employees and earned a yearly revenue of $125,000. Today, that fledgling corporation is the leader of the service industry, employing more than 50,000 people, managing over 190,000 others, earning over $7.8 billion annually, and licensing over 5,400 independently owned and operated service providers.

What hasn’t changed over the years is the company’s credo. Wade had a strong personal faith and a desire to honor God in all he did. Translating this into the marketplace, he viewed each individual employee and customer as being made in God’s image—worthy of dignity and respect. His successors, Ken Hansen and Ken Wessner, also shared his viewpoint.

These three leaders shaped what became our company objectives:

  • Honor God in All We Do
  • Help People Develop
  • Excel with Customers
  • Grow Profitably

Quality Restoration Vendors

Established in 1991, the ServiceMaster QRV Network has been a solution for insurance industry professionals in identifying franchisees committed to providing superior, consistent disaster mitigation services. ServiceMaster Restoration by Desert Dry ranks in the top 5% of QRV franchises throughout the world.

Servicemaster 1st Response has the team to restore your home after a fire or water damage occurs.

To earn and maintain QRV certification, our business must:

  • Demonstrate the ability to competently deliver every aspect of the ServiceMaster Corporate service guarantees including accessibility, response time, communications capabilities, quality results, and conscientious safety controls.
  • Employ the utmost integrity in estimating and billing practices.
  • Complete, and commit to continue, employee training programs that keep ServiceMaster Clean® on the cutting edge of effective restoration techniques, products, and technology.
  • Use the proven ServiceMaster equipment, processes, and products.
  • Perform all services in compliance with ServiceMaster specifications.
  • Meet or exceed the ServiceMaster requirements for General Liability Insurance and Worker’s Compensation Insurance.
  • Resolve customer service issues swiftly and professionally. Guaranteed.
  • Commit to the ServiceMaster principles of environmental stewardship.

ServiceMaster Corporate closely monitors all members of the QRV network to ensure complete adherence to its requirements.