The more you know, the more you can help.
As the insurance agent or adjuster, you’re often the first contact for a policyholder who has experienced a disaster. You are in a unique position to put your policyholder at ease and to help minimize damage. The more you know about the disaster mitigation process and recovery, the more you can guide your client in taking the right steps to control damage – and therefore control costs.
Learn the ropes with continuing education.
ServiceMaster Restoration by Desert Dry in the Phoenix area is an approved Continuing Education (CE) provider in the state of Arizona. We’ve developed a curriculum that emphasizes the cost-saving benefits of quick response and correct action in five critical areas:
Water Damage Mitigation
Illustrates how water damage can occur and its effects on carpet, wood floors, and other building materials. The course will show how quickly secondary damage happens and what steps can be taken to reduce or minimize the damage.The course demonstrates the best water removal processes and equipment used for various building materials. The course will explain the principles of drying and dehumidification, discuss mold growth and the use of antimicrobials, and address odor control issues.
Smoke and Odor Damage Mitigation
Explores the chemistry of fire and the effects of smoke on various structural building components and household contents. In addition to smoke, chemical vapors and acid gases produced by the fire cause damage to contents if left untreated for even a short time. This course will identify the items in a property that are at risk and how emergency corrosion mitigation can prevent or minimize further damage. Also, odor mitigation methods such as ozone and air cleaning are explained in this course.
Introduces the science of mold and explores its potentially harmful effects on building materials and occupants. This class will show how mold grows, how it spreads, and what actions should be taken to remove mold in a safe, effective, and reasonable manner. We will also address procedures such as containment, negative air, and the proper use of personal protective equipment in removing mold.
We would like to offer you an opportunity to lower your loss ratio and improve the service you provide to your insureds. We have created a training program designed to educate you and your staff about how to reduce the size of many of your property losses. The concept is called loss mitigation. In this class, you will learn just how much damage water can cause and what steps can be taken to reduce or minimize the damage.